Reference Number
BSB0023
Description

Main Purpose of the Job:

Responsible for organizing and supervising the sale and delivery of safe, secure and efficient products and services through e-business channels (e.g. website, online platform and mobile platform) to grow the organisation’s revenue, customer base and profitability.

Core Accountabilities and Responsibilities:

  • Liaise with IT to ensure that website, online and mobile platforms are safe, secure and available in accordance with SA and other agreements.
  • Monitor flows through website, online and mobile platforms and resolve customer queries and cases of non-compliance through channels.
  • Liaise with product owner to ensure that delivery of products meets product owners’ requirements.
  • Liaise with IT and service providers on development of e-commerce deliver channels and introduction of new products and services.
  • Monitor business and prepare detailed reports and analysis.
  • Provide end user information on e-commerce capabilities and identify potential for business growth.
  • Connect digital investments to the bank’s KPIs in order to achieve positive digital transformation.
See also  Anti Money Laundering Compliance Officer at BBS BANK LIMITED

UNDERTAKE OTHER RELATED ACTIVITIES AS DIRECTED BY MANAGER, DIGITAL CHANNELS

Requirements

Qualifications:

  • Bachelor’s degree in Marketing, Sales, Strategic management, Computer Science, Information Technology, Digital Marketing or related area.

Experience:

  • Three (3) years’ experience in an e-commerce environment.

Competencies:

  • Critical and analytical thinking
  • eCommerce and online sales
  • Digital marketing
  • Planning and organisation
  • Results and business focus
  • Communications, impact and influence

 

Closing date: July 12, 2024

 

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