Supervisor, Direct Sales Agents at BOTSWANA SAVINGS BANK

Main Purpose of the Job

Responsible for overseeing direct sales agents.

Core Accountabilities and Responsibilities

1. Monitor and drive sales performance from direct sales agents.
2. Manage the lead generation process.
3. Roll out organisational sales guidelines to improve sales performance.
4. Work with Marketing & Public Relations and Strategy & Customer Excellence to expand the organisation’s customer base.
5. Collaborate with Marketing & Public Relations and Strategy & Customer Excellence divisions to ensure a uniform customer experience and organisational branding across all channels.
6. Ensure legal and regulatory compliance for the organisation’s direct sales offerings and approaches.
7. Collaborate with Strategy & Customer Excellence and Marketing and Public Relations departments as well as Manager, Product Development to identify and develop offerings to increase financial inclusion and grow organisational revenue and profit.
8. Identify growth opportunities within the market and monitor new products and competition status.
9. Monitor competitor activity and remain abreast of developments across the industry.
10. Prepare sales statements and reports to share with Manager, Sales.

Qualifications: Bachelor’s degree in Sales and Marketing, Sales Management, Marketing or related would be an added advantage Experience: Three (3) years’ experience in a consumer sales and development role with experience in direct sales being strongly preferred. Competencies: Critical and analytical thinking
Sales analysis and forecasting
Team leadership
Innovation and creativity
Results and business focus
Communication, impact and influence
Interpersonal skills