Main purpose of the position

To plan and implement Quality Assurance and Information Governance initiatives and to comply to statutory and best practices on information governance for the betterment of the Corporation (reduce risk and improve performance of business unit).

Duties and responsibilities

• Develops knowledge management tools in line with the Corporation’s processes and procedures. Builds recommendations on design, implementation, and improvement of approaches used to support critical knowledge flow across the organisation.
• Identifies shortcomings in current compliance processes, systems and procedures; develops ad hoc solutions to immediate problems within assigned unit and/or discipline. Compiles quality accreditation and compliance documentation (e.g., ISO accreditation). Develop and implement quality management solutions.
• Implements the Corporation’s Information and Governance Strategy and policy to support the information governance framework requirements. Applies legal and regulatory requirements to records and information management policies, schedules, and standards.
• Audits the various processes in the document management system and recommends areas of improvement. Develop and Implement Document Management Program.
• Supervises assigned projects and ensures that they are completed on time Monitors and evaluates assigned projects.
• Produces accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Design and administer data collection tools.

Qualifications

A recognised Bachelor’s Degree in Library and Information Studies, Records Management or Equivalent.

Experience

• At least six (6) years post qualification experience in the field of records and information management.
• Experience in Data Protection, Information Governance and Quality Management Systems would be an added advantage

Competencies