Reference Number
SNBM0001
Description
Senior Business Banking Manager
To grow and retain a portfolio of Commercial and Corporate relationships aimed at effectively optimising client value to the bank. To build strong business relationships with customers through proactive and value-adding contact, understanding their current business needs, as well as their long-term strategy. Provides a full array of customised financial solutions and effective relationship management tailored to meet the clients short- and long-term needs.
Requirements
Key roles and responsibilities
- Ensure that Business banking clients thoroughly understand the different Business Banking products, processes and procedures to set client expectations
- Manage incoming business, by nurturing client relationship through regular contact aimed at cross selling and onboarding new clients.
- Monitor the performance of all Business Banking offerings and how they contribute to revenue.
- Consistently engage with clients across the Business Banking portfolio for intelligence gathering to improve processes and product offerings.
- Ideate and implement on revenue growth strategies so as to ensure that the set out revenue targets are met.
- keep in touch with the current trends concerning Business banking products and processes to maintain relevance and competitive edge
Key Competencies:
- Leadership skills
- Presentation skills
- Stakeholder management
- Analytical
- Good communication and interpersonal skills
- People effectiveness and leadership
- Teamwork
- Commercial savyness
Education and Training Qualifications
- A Bachelors degree in Finance, Banking or Business related field
- MBA or business related post graduate qualification will be an added advantage
- Long Term COP and Short-Term COP
Relevant Experience
- 10 years experience in a banking environment, 5 of which should have been at middle management level.
- Sales and relationship management experience including sales performance/analysis
- Experience in customer service, query resolution environment
- Experience in developing and driving products initiatives
- Experience in lending processes
Closing date: 17 November 2024