Job title: Restaurant Supervisors (3)

Company: Hemamo Investments (Pty) Ltd T/A Wimpy Gaborone

Location: Gaborone

Closing date:  09/06/2024

HEMAMO Investments is looking for energetic, motivated individuals to fill in store supervisor positions. Suitable candidates will be responsible for the following duties and responsibilities:

1. Managing restaurant staff’s work schedules.

2. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
3. Generate weekly, monthly, and annual reports.

4. Checking in on dining customers to enquire about food quality and service

5. Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.

6. Monitoring the restaurant’s cash flow and settling outstanding bills.

7. Reviewing customer surveys to develop and implement ways to improve customer service.

8. Resolving customer complaints in a professional manner.

9.Seek ways to cut waste and decrease operational costs.

10. Analyse staff evaluations and feedback to improve the customer’s experience

11. Train new employees and provide ongoing training for all staff.

Competencies

·         Excellent customer service

·         Reliable

·         Time management

·         Excellent interpersonal skills

  • The ability to work in a fast-paced environment.
  • The ability to stand for extended periods.
  • Strong management skills.
  • Strong working knowledge of food and beverage service
  • Ability to use restaurant management software
  • Strong leadership skills

Work Experience

3 years’ experience working in a restaurant.

Qualifications

·         BGCSE

·         Dipoma/degree in Tourism and hospitality management

 

How to apply:

Suitable candidates must send or hand deliver their full applications to:

Senior Human Resources Officer

Hemamo Investments

P O Box 2445

Gaborone

PLOT 144 Gaborone International Finance park, Gaborone

OR email to: tsholofelom@hemamo.co.bw