ROLE ACTIVITIES
1. Product Development and Lifecycle Management
– Lead the development of new financial products from ideation to launch.
– Manage the entire product lifecycle, including enhancements, updates, and retirement.
– Conduct market research to identify customer needs, emerging trends, and competitive positioning.
2. Strategy and Roadmap
– Define product strategy, objectives, and roadmaps that align with the institution’s business goals.
– Work with cross-functional teams (e.g., marketing, IT, operations, legal, and compliance) to execute the product strategy.
– Ensure products meet regulatory requirements and internal policies.
3. Customer and Market Insights
– Analyze customer feedback, market data, and competitive analysis to refine product offerings.
– Collaborate with customer service and sales teams to gather insights and address customer pain points.
4. Product Performance Management
– Monitor product performance, including profitability, market share, and customer satisfaction.
– Adjust product features, pricing, or positioning as needed to meet business objectives.
– Conduct product training and support for internal teams (e.g., sales, operations).
5. Stakeholder Management
– Collaborate with internal and external stakeholders to align product initiatives with broader business strategies.
– Present product performance updates and recommendations to senior management.
6. Financial and Risk Management
– Establish pricing strategies, ensuring competitiveness and profitability.
– Assess product risks and ensure proper risk mitigation measures are in place.
– Track product-related costs and manage product budget effectively.
QUALIFICATIONS & EXPERIENCE
A bachelor’s degree in business, finance, marketing, or a related field; an MBA is advantageous.
– Certifications in product management (e.g., Certified Scrum Product Owner) or project management are beneficial.
– Strong understanding of financial markets, regulations, and customer preferences in the financial services industry
-7 years of experience in product management, preferably within the financial services or banking industry.
– Experience in developing and managing financial products
– Proven track record of driving product innovation and improving product performance
Closing date: 31 December 2024