Officer, Payroll at STANDARD BANK GROUP

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Responsible for minimising the forward roll rate of potential non-performing Work Place Banking loans by facilitating efficient processing of loan payment collections from source (Group Scheme Companies). Ensure that all processing adheres to agreed Service Level Agreements, and the set turnaround times.

Work closely with Employee Value Banking and all Group Scheme Companies with the aim to improve/ minimise the forward roll into more serious delinquent category by providing readily available, service focused, knowledgeable information to Group Schemes front office in terms of loan payments collections from source.

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce, Accounting

Experience Required
Payments
Operations
1-2 years

Proficiency in Microsoft excel ,Microsoft access

Experience in the application of credit rules, customer service principles and practices. Understanding of relevant product knowledge, processes and requirements to Loan, an added advantage on understanding the Work Place Banking Service Model. Previous experience or exposure to suspense account management, payment reconciliation, credit control and variance analysis essential.

Behavioral Competencies:

• Adopting Practical Approaches
• Checking Details
• Developing Expertise
• Embracing Change
• Following Procedures
• Managing Tasks
• Meeting Timescales
• Producing Output
• Pursuing Goals
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Client Servicing
• Data Analysis
• Data Management (Administration)
• International Market Knowledge
• Local Market Knowledge
• Project Reporting
• Root Cause Analysis