Manager, Business & Administration at STANDARD BANK GROUP

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

 To manage the Business Administration aspects of Investor Services efficiently and professionally. To deliver exceptional service relating to all client queries across the custody and trustee services businesses. To efficiently manage the reconciliations process within investor services as well as being accountable for the correct processing of all clients billing on a monthly basis and in accordance with fee agreements. The successful candidate will also be responsible for account management and data management tasks. In the execution of responsibilities, the incumbent will be guided by the custody, trustee and investment administration procedure manuals, product agreements and applicable service level agreements. The incumbent will support the Business Head to implement programmes, projects, and initiatives to enable strategy, achieve minimum standards of service, adherence to governance standards, manage costs and achieve budgets, while continuously improving operational efficiency of the team with clear objectives and established tools. Responsibilities are directed by the requirements of the Business Head and align to the strategic objectives of the business unit.

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Finance and Accounting

Experience Required
Business Management
Business Support
3-4 years
Experience in managing projects to completion to achieve defined business objectives or metrics.

5-7 years
Experience in influencing stakeholders at different levels across a multiple of disciplines to achieve shared outcomes, specifically within a financial services environment.

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Convincing People
• Embracing Change
• Interacting with People
• Interpreting Data
• Managing Tasks
• Meeting Timescales
• Producing Output
• Seizing Opportunities
• Team Working
• Upholding Standards

Technical Competencies:

• Business Acumen (P&C)
• Business Administration Skills
• Industry Knowledge
• Project Management (Project Mgmt)
• Risk/ Reward Thinking
• Written Communication