Learning & Development Manager at LETSHEGO HOLDINGS LIMITED

Job Summary

We are seeking an experienced and results driven Learning & Development Manager to join our dynamic organization. As a Learning & Development Manager, you will be responsible for designing, implementing, and managing organizational training and development programs aligned with Letshego’s strategic objectives and best practices. Working closely with stakeholders you will be responsible for identifying training needs and goals, developing strategies, and creating training modules and materials.

Job Details

1. Conduct assessments to identify skill gaps and organizational training needs.
2. Develop effective training programs that align with organizational goals and objectives.
3. Create training materials, modules, and resources that cater to different learning styles and levels.
4. Facilitate training sessions using various techniques such as workshops, webinars, and e-learning platforms.
5. Assess the effectiveness of training programs through evaluation methods like surveys and feedback and make improvements as necessary.
6. Support improvement in the performance outcomes through the development of targeted learning interventions, ensuring that there is an integrated approach.
7. Oversee the effective use of the Learning Management Systems to manage and evaluate learning using key metrics to support a high-impact learning culture.
8. Implement a Competency Framework and Assessment Standards
9. Identify high-potential employees and create development plans to nurture their skills and abilities.
10. Collaborate with external training vendors to source and implement training programs and resources.
11. Develop and manage the training budget, ensuring cost-effective training solutions.
12. Stay current with labour laws and regulations, ensuring the organization’s policies and practices are up-to-date and compliant.
13. Develop effective communication strategies to keep employees informed about People & Culture policies, changes, and initiatives

Requirements

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field; Master’s degree would be an added advantage
• Should be an accredited Trainer and Assessor by the Botswana Qualifications Authority
• At least 7 years of relevant experience in Learning and development within the financial services industry
• Experience in developing and curating learning programs on digital learning platforms
• Experience in championing a learning & development strategy focused on the Future of Work
• Certified Training & Development Professional, Certified Professional in Learning & Performance would be an added advantage
• Strong knowledge of labour laws, regulations, and Human Resource Management best practices
• Deep understanding of adult learning principles
• Strong knowledge of instructional design
• Strong knowledge of learning & development methodologies & technologies
• Ability to facilitate engaging and interactive learning sessions
• Excellent written and verbal communication
• Proven ability to handle sensitive and confidential information with discretion.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to collaborate with different stakeholders at all levels
• Effective project management skills
• Proficiency in driving and managing change