ROLE ACTIVITIES
1. Knowledge Management Implementation:
– Support the development and execution of knowledge management strategies and processes.
– Implement and manage knowledge-sharing tools and platforms.
2. Information System Management:
– Ensure systems are operational, secure, and meet user needs.
3. Data Capture and Storage:
– Oversee the collection, organization, and storage of information.
– Ensure accurate and systematic documentation of data and knowledge assets.
4. Knowledge Sharing and Collaboration:
– Facilitate knowledge-sharing sessions and collaborative efforts among teams.
– Organize training and support materials to enhance knowledge management practices.
5. Compliance and Security:
– Ensure adherence to data protection regulations and institutional policies.
– Manage access controls and data security measures to protect sensitive information.
6. Reporting and Documentation:
– Prepare and maintain reports on knowledge management activities and system performance.
– Document processes, policies, and procedures related to information management.
7. Stakeholder Support:
– Assist internal teams with information management needs and queries.
– Coordinate with IT and other departments to resolve information system issues.
QUALIFICATIONS & EXPERIENCE
– Bachelor’s degree in information management, business administration, IT, or a related field.
– 2-4 years of experience in knowledge management, information management, or a related field within a financial institution.
– Experience with information systems, data management, and knowledge-sharing practices
Closing date: 31 December 2024