Customer Service Representative

Do you enjoy helping people and finding solutions? Are you passionate about providing excellent service and making a positive impact? We’re looking for a friendly and dedicated Customer Service Representative to join our term and deliver outstanding support to our valued customers.

Responsibilities:

• Provide exceptional service to customers via phone, email and chat.
• Answer inquiries and resolve issues in a timely and professional manner.
• Process orders, returns and exchanges.
• Maintain accurate customer records and data.
• Collaborate with team members to improve customer satisfaction.

Requirements:

• Excellent communication and problem-solving skills.
• Friendly, positive attitude and a customer-first mindset.
• Ability to multitask and work in a fast-paced environment.
• Previous experience in customer service is a plus.
• Basic computer skills and familiarity with CRM systems.