Collections Officers x 5

A leading debt collections company dedicated to helping clients recover outstanding debts while maintaining ethical and respectful practices is hiring. We are committed to professionalism and customer-centric approaches in the debt collections industry.

Job Description:

We are seeking dedicated and results-driven Collections Officers to join our team. As a Collections Officer, you will be responsible for effectively managing a portfolio of delinquent accounts, recovering outstanding debts, and maintaining positive customer relationships. This role requires strong communication skills, attention to detail, and a commitment to compliance with all relevant regulations.

Key Responsibilities:

Contact delinquent account holders through various communication channels.
Negotiate payment arrangements and settlement agreements with debtors.
Record and update account information accurately in the database.
Investigate and resolve account discrepancies.
Maintain a professional and respectful approach when dealing with debtors.
Monitor payment plans and follow up on missed payments.

Qualifications:

 

Minimum BGCSE or equivalent (a higher qualification will be considered).

Proven experience in debt collections or a related field.

Strong negotiation and communication skills.

Knowledge of debt collection regulations and practices.

Excellent organizational and time-management abilities.Ability to work independently and as part of a team.

Proficiency in using collection software and Microsoft Office Suite.

Strong ethics and integrity.

NO CRIMINAL RECORD

 

Benefits:

 

Salary plus commission. Ongoing training and professional development opportunities. Supportive and collaborative work environment. Opportunities for career advancement within the company.

 

How to Apply: If you are a motivated and dedicated individual with a passion for debt collections and customer service, we invite you to apply for the Collections Officer position. Please submit your resume and a cover letter outlining your relevant qualifications and experience to maruapulalorraine@gmail.com

 

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees.

 

Application Deadline: 16 September 2023

 

Thank you to all applicants for their interest; however, only those selected for an interview will be contacted.