Food and Beverage Manager: Chobe Marina Lodge
We are looking for a professional Food and Beverage Manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
Responsibilities
• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
• Preserve excellent levels of internal and external customer service.
• Design exceptional menus, purchase goods and continuously make necessary improvements.
• Identify customers’ needs and respond proactively to all of their concerns.
• Lead F&B team by attracting, recruiting, training and appraising talented personnel.
• Establish targets, KPI’s, schedules, policies and procedures.
• Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
• Comply with all health and safety regulations.
• Report on management regarding sales results and productivity.
Requirements and skills:
• Proven food and beverage management experience.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
• Ability to spot and resolve problems efficiently.
• Mastery in delegating multiple tasks.
• Communication and leadership skills.
• Up to date with food and beverage trends and best practices.
• Ability to manage personnel and meet financial targets.
• Guest-oriented and service-minded.
• Culinary school diploma or degree in food service management or a related field.
All applications are to be forwarded to hr@chobemarinalodge.com by not later than 15th February 2023