PURPOSE OF THE POSITION:

Drivers play a crucial role in ensuring successful and efficient retail online deliveries. By fulfilling these responsibilities, drivers contribute to a positive customer experience and help the business maintain a reliable and efficient delivery service.

 

KEY ACCOUNTABILITIES:

  • Perform all deliveries for the Online Store in a professional manner, to Customers/Businesses and ensure the Invoice and Dispatch documents are all signed as proof of products received.
  • Maintain a neat and professional appearance while representing the company during deliveries.
  • Maintain effective communication with the dispatch or logistics team.
  • Notify the team of any delays, issues, or changes in the delivery schedule.
  • Ensure timely and accurate deliveries of online orders to customers’ specified locations.
  • Adhere to established delivery schedules and timelines.
  • Complete all necessary paperwork, including delivery confirmations and receipts.
  • Keep accurate records of delivered orders for tracking and reporting purposes.
  • Verify the accuracy of the delivered items against the order details before handing them over to the customer.
  • Report any discrepancies or missing items immediately.
  • Confirm via SMS/App when (orders collected at store, orders on-route to customers and once deliveries was completed)
  • Provide excellent customer service by being courteous, professional, and responsive.
  • Ensure the security of the delivered items during transportation.
  • Follow safety protocols to minimize the risk of theft or damage.
  • Carry out periodic checks on the assigned vehicles to determine maintenance needs and report accordingly and on time.

QUALIFICATIONS & EXPERIENCES:

  • Grade 12 / Matric / NQF level 4 with 4 years’ driving experience, OR Grade 10 certificate with 6 years driving experience..

SKILLS AND ATTRIBUTES

  • Interpersonal Skills
  • Influencing Skills
  • Networking Skills

The company ONLY accept applications via their career portal. Interested candidates can apply via the link below:

Apply online via: O&L Career Portal

 

Closing Date: 24 April 2024