Direct Sales Agent at BBS BANK LIMITED

Direct Sales Agents will be responsible for the following –

• Marketing and selling of loan products of the bank to allocated segment of customers maximising sales within the assigned segment.
• Handholding of customers and explaining product features, terms and conditions.
• Assisting customers with completion of product application forms and other documents.
• Referring customers to relevant bank officials in relation to the bank’s loan and other products.
• Compiling sales feedback to the assigned branch manager.
• Maintaining knowledge of the bank’s products and services.
• Ensuring high level of customer service, positively maintaining the brand of the bank.

Qualifications: Minimum of a Diploma in sales and marketing, or accounting and a Certificate of Proficiency in Long Term and Short Term Insurance (COP).

Experience: Minimum of two years’ experience in sales.

Key knowledge and technical competencies and other requirements:

• Customer Excellence- The ability to ensure high standards of quality and service delivery to meet and exceed client expectations.
• Results orientation – The ability to meet and set goals and/or targets for self, ensuring that these targets are efficiently and consistently achieved.
• Presentability – The ability to be presentable in manner of dress and appearance so as to display a positive image for the bank.
• New Sales Development – Ability to effectively identify and sell a product or service to a potential client.