Do you enjoy helping people and finding solutions? Are you passionate about providing excellent service and making a positive impact? We’re looking for a friendly and dedicated Customer Service Representative to join our term and deliver outstanding support to our valued customers.
Responsibilities:
- Provide exceptional service to customers via phone, email and chat.
- Answer inquiries and resolve issues in a timely and professional manner.
- Process orders, returns and exchanges.
- Maintain accurate customer records and data.
- Collaborate with team members to improve customer satisfaction.
Requirements:
- Excellent communication and problem-solving skills.
- Friendly, positive attitude and a customer-first mindset.
- Ability to multitask and work in a fast-paced environment.
- Previous experience in customer service is a plus.
- Basic computer skills and familiarity with CRM systems.
Date for posting: 12/12/24 (As soon as possible)
Closing Date: 12/1/25
Application Email: botswanarecruit@zimworx.com