To recover outstanding amounts from customers and assist resolve customer queries/ complaints in compliance to laid down credit control procedures.
Key Performance Areas
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- Debt collection
- Customer Relations
- Credit granting
- Safety, Health and Environment
- Quality Management
Key Competencies
The candidate should possess behavioral competencies such as Change Facilitation & Delivery, Communication, Creativity, and Innovative thinking. The role also requires Customer Orientation and Stakeholder Management, Decision making, Detail Orientation, Diversity, and Inclusion. Impact and Influence, Initiative and Drive, Integrity and Personal credibility, Negotiation, Network and Building collaborative Relationships, Planning and Organization, Problem Solving and Analytical Thinking, Stress Management and Teamwork are also vital for the role.
Key technical competencies for the job include Account Reconciliation, Billing, Settlement and Credit Management. The role also requires Financial Control, Financial reporting, Health and Safety Management.
Job Requirements
- AAT or equivalent
- BICA Membership
- 1 year experience in a financial accounting field.