Announcement Number:Gaborone-2024-016Hiring Agency:Embassy GaboronePosition Title:Consular Assistant (All interested Applicants/All Sources)Open Period:06/07/2024 – 06/21/2024Format MM/DD/YYYYVacancy Time Zone:GMT+2Series/Grade:LE – 1405 8Salary:BWP P309,196 /Per YearWork Schedule:Full-time – • All Interested Applicants / All SourcesPromotion Potential:LE-9

Duty Location(s):1 Vacancy in

Gaborone, BC

Telework Eligible: No
For More Info: HR Section


Hiring Path:• Open to the public
Who May Apply/Clarification From the Agency:For USEFM – FP is XX.  Actual FP salary determined by Washington D.C.

•    All Interested Applicants / All Sources
Security Clearance Required:Public Trust – Background InvestigationAppointment TypePermanentAppointment Type Details:•    Indefinite subject to successful completion of probationary periodMarketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.


The work schedule for this position is:

    • Full Time (40  hours per week)


Start date: Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position: No Relocation Expenses Reimbursed: No travel Required: Not Required



Performs all aspects of consular work including nonimmigrant visas, fraud investigations, passports, Consular Reports of Birth Abroad, boarding foils, loss of citizenship and renunciation, Consular Reports of Death, notarial services, and Special Consular Services (child custody, arrests, kidnappings, welfare and whereabouts inquiries, crime victim assistance, medical emergency, destitution, repatriation, prison visits, natural disasters, and similar events), and federal benefits. S/he performs administrative duties and other office support as required


Qualifications and Evaluations



Three years of experience in an administrative/government services field is required. Experience must include at least one year in a field involving extensive customer service and at least one year in a field involving the application of complex legal or regulatory material.



Must have good knowledge of applicable Botswana immigration and nationality laws

Education Requirements:

Two years of post-secondary education.


Post may choose to add the phrase “This may be tested” after a language, skill, and/or ability.  Review the VA template for specific information.



Level IV (Fluent) speaking/reading/writing of English is required.

Level IV (Fluent) speaking of Setswana is required.



Customer service and interpersonal skills, ability to manage and prioritize multiple tasks at one time, initiative and resourcefulness, attention to detail, problem-solving skills and resourcefulness are all required. Must be able to maintain one’s composure during periods of stress are critical as well as speed, accuracy, and organizational skills. Demonstrated skills in MS Office Suite and general computer skills including information and database management is required. Also required to have basic arithmetic skills. Basic mechanical skills for operating specialized office machines related to issuance of visas and use of biometric- and document-scanning equipment are required. Tact and discretion, as well as good judgement, in dealing with the public need to obtain and retain required security clearances are required, in professional and personal environments. Ability to proactively establish and maintain professional contacts for the benefit of Department, Embassy, and Consular Affairs goals and objectives is required. Good working speed and accurate keyboarding/typing speed required.

See also  Document Control Officer/ Records Officer at CHINA HARBOUR ENGINEERING COMPANY LTD


EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.


All applicants under consideration will be required to pass medical and security certifications.


Benefits and Other Info

Benefits: Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in (insert post and/or country name) may receive a compensation package that may include health, separation, and other benefits.


For EFMs, benefits should be discussed with the Human Resources Office.


The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
3. FS on LWOP and CS with reemployment rights **


* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.

See also  Administrative Assistant at Metline Proprietary Limited


** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.


For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.


How to Apply

How to Apply:

All candidates must be able to obtain and hold a [enter clearance level here] clearance.


To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.  





Required Documents:

To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.


All Applicants:

  •      -Two years of post-secondary education.
  •        -Curriculum Vitae


      Eligible Family Member Applicants:

  •    Copy of Sponsor’s Orders/Assignment Notification (or equivalent)
  •    Passport copy
  •     DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

SF-50 (if applicable)

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.


For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.


Thank you for your application and your interest in working at the U.S. Mission in Gaborone, Botswana.