|Company||Okavango Wilderness Safaris|
|Location||Maun, North West, Botswana|
Proudly established in Botswana over 38 years ago, Wilderness Safaris remains dedicated to pioneering authentic and sustainable conservation tourism in Africa, whilst making a positive impact on community empowerment. By doing this, the company helps to protect more than 2.3 million hectares of pristine wilderness areas.
Wilderness Safaris Botswana is inviting like-minded people who suit the below criteria to apply for this exciting career opportunity: Chief Operations Manager – Maun Based and to join this remarkable company to help drive positive change in Africa through high-end ecotourism.
|Job Functions||Academic,Business Development,Compliance & Regulatory Affairs,Executive Management,Financial Planning,Hospitality,Project Management|
|Industries||Conservation,Hospitality,Hotel / Catering / Hospitality / Leisure,Travel / Tourism|
PURPOSE OF THE JOB
The primary purpose of the Chief Operations Manager (COM) role is to oversee all business operations and processes, to ensure market-leading customer experiences throughout the entire portfolio of owned, managed and marketed properties. Strategic planning at a one-, three- and five-year level is required on all key functions. The COM will need to continuously look to optimise the company’s operating capabilities, employ strategies to maximise customer satisfaction ensuring the company’s products are market leading and to the satisfaction of the Managing Director and Board.
KEY PERFORMANCE AREAS:
•A minimum of ten (10) years in the ecotourism industry with a solid experience in the high-end, luxury safari hospitality market.
•A Diploma in Conservation or Tourism-related qualification/s.
•Proven excellence in the management of large team complements, exceeding 200 staff members.
•Remote camp operations, including on-the-ground camp management and running of luxury lodges.
•Financial oversight and operational responsibility of multiple lodges, exceeding annual revenue of BWP250 million.
•Strategic development/implementation of new lodge development and renovations.
• Exceptional service innovation history is a must, with exposure to and experience of sales and marketing within the tourism sector a plus.
|Job Closing Date||30/09/2021|