VACANCY
Bolux Group requires the services of a qualified, experienced

BAKERY TELE SALES CLERK X2

Reporting to the Bakery Administration & Sales Lead, you shall have the responsibility to contact potential/ existing customers, generate orders and send information to Production learns as per order reconciliations. Generate leads for the sales team and build ongoing business through excellent customer relations.

Your principal responsibilities shall include the following:
•Compile and communicate customer orders to the production team, i.e. schools, confectionary and final orders.
•Monitor the pre-paid customers through formulation of reports and analysis.
•Receive and attend to telephonic enquiries from customers on daily basis.
•Liaise with Debtors department on status ofeustomer accounts before deliveries.
•Capture all bread issues.
•Pre-Invoice all pre-paid customers.
•File and archive documentation in line with company statutory and internal requirements.
•Ensure timely dissemination of information to all relevant departments.
•Build and maintain strong working relationships with customers.
•Address customer grievances.
•Recommend telephone systems on customer relations management and computer programs required for their duties.
•Participate in stock take activities to ensure internal and driver location balance.
•Participate actively in the implementation of ISO and Kaizen programs to contribute to company compliance with Health, Safety and Environmental Policies.

EXPERIENCE, KNOWLEDGE & QUALIFICATIONS
The ideal candidate should have a Degree in Sales and Marketing/ Business Studies/ Customer Service or related. Three (3) years post qualification experience. Experience in the FMCG and manufacturing industry will be an added advantage. Knowledge of AC<‘PAC, Computer literacy, Microsoft Excel, Word & PowerPoint are essential.
The candidate must also possess.
Good communication and interpersonal skills, good planning, organizing and leadership skills, attention to detail, energy and assertiveness, good listening skills,, decision making skills and analytical skills.

 

APPLICATION DETAILS:
THE HUMAN RESOURCES MANAGER
BOLUX GROUP (PTY) LTD
PRIVATE BAG X01
RAMOTSWA
Application email or URL: recruitmentgroup@bolux.bw

Closing date: 13th June 2024
All emailed responses MUST have the name of the position on the subject line.